Nervous about that first call? Here is exactly what happens during a free injury consultation, what to bring, and the questions worth asking.
Matthew Di Chiara, Esq. June 24, 2026 6 min read
For a lot of people, picking up the phone is the hardest step. There is a worry that a consultation will be high-pressure, or that you will be committing to something before you are ready. Neither is true.
A free consultation is a low-stakes conversation designed to answer your questions, not to sign you up. Knowing what to expect makes that first call a lot easier.
Key takeaways
The consultation is free, confidential, and comes with no obligation to move forward.
It is mainly a conversation: what happened, how you were hurt, and what your options are.
Bringing a few documents - the police report, medical records, insurance information - makes it more useful.
You should leave understanding whether you have a viable claim and what the next steps would be.
It is a conversation, not a commitment
The purpose of the consultation is simple: to understand what happened to you and to help you understand your options. It costs nothing, it is confidential, and there is no obligation to proceed afterward.
You are interviewing us as much as we are learning about your case. If it is not the right fit or you decide not to move forward, that is a perfectly normal outcome.
What we will talk through
Expect to walk through the basics of your situation: how the accident or injury happened, what medical care you have received, how it has affected your work and daily life, and what the insurance picture looks like so far.
From there, you should get a candid sense of whether you appear to have a viable claim, what the process would involve, and what realistic next steps look like.
What to bring
You do not need to arrive with a perfect file. But a few documents, if you have them, make the conversation more productive.
The police or incident report, or its report number.
Photos of the scene, the vehicles or hazard, and your injuries.
Medical records, bills, and a list of providers you have seen.
Insurance information and any letters or emails from insurers.
Notes on missed work and out-of-pocket costs.
Questions worth asking
This is your chance to get clarity, so come with questions. People often ask about the likely timeline, how fees work, what their role in the process will be, and what the biggest risks or hurdles in their case might be.
A good consultation leaves you better informed than you were before - whether or not you decide to hire anyone.
The first conversation is meant to remove uncertainty, not add pressure. You can ask anything, share as much or as little as you have, and decide what you want to do next on your own terms.
If you have been putting off that call, this is your reminder that it costs nothing and commits you to nothing. Reach out whenever you are ready.
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This article is provided for general informational purposes only and does not constitute legal advice. Reading it does not create an attorney-client relationship. Laws and deadlines change and apply differently to each situation - consult a licensed attorney about your specific circumstances. Attorney Advertising.